• Manage and support IP telephony and contact center infrastructure.
• Configure and troubleshoot PRI (E1/T1) and SIP trunking in hybrid environments.
• Strong understanding of SIP, H.323, MGCP, RTP/SRTP, SCCP, ISDN, and DTMF signaling methods.
• Handle dial plans, call routing, number translation, and call flow troubleshooting.
• Administer contact center platforms including IVR, skills-based routing, queue management, and agent configurations.
• Support CTI integrations, reporting modules, and supervisor tools.
• Manage and troubleshoot call recording and quality management systems.
• Configure and maintain voice gateway routers and ensure proper PSTN integration.
• Monitor and optimize voice quality (QoS, latency, jitter, packet loss).
• Work with virtualization platforms for voice and contact center deployments.
• Perform system upgrades, patching, backups, and disaster recovery procedures.
• Coordinate with telecom service providers for PRI/SIP-related issues.
• Troubleshoot end-to-end call flow from service provider to agent desktop.
• Maintain technical documentation including call flow diagrams and system architecture.
• Basic understanding of networking concepts including VLANs, NAT, firewall policies, and TCP/IP.
• Ensure high availability and operational stability of voice services.

Pakistan Revenue Automation (Pvt) Ltd is seeking a skilled System Administrator with 3 to 5 years of experience specializing in Microsoft Exchange Server and enterprise email system operations. The ideal candidate will be responsible for operational management of the organization’s Microsoft Exchange environment and enterprise email services. Ensures stable mail flow, mailbox administration, service availability, and operational continuity while adhering to approved email governance standards.

• Responsibilities
  Install, configure, and maintain Microsoft Exchange Server (on-premises or hybrid environment).
• Manage mailbox provisioning, de-provisioning, and lifecycle management.
• Configure and manage mail flow rules, connectors, and transport policies.
• Administer distribution groups, shared mailboxes, and resource mailboxes.
• Monitor email queues, message tracking logs, and service health.
• Perform regular health checks of Exchange services and databases.
• Perform day-to-day administration of Microsoft Exchange environment (on-premises or hybrid).
• Support high availability configurations (e.g., DAG environments) and ensure service continuity.
• Manage mail flow configurations and connectors under approved standards.
• Monitor and maintain DNS-related email records (MX, SPF, DKIM, DMARC) in coordination with relevant teams.
• Troubleshoot user-level email issues (Outlook, OWA, mobile connectivity).
• Support mailbox migration activities and controlled version upgrades as directed.
• Maintain anti-spam and anti-malware configurations as per defined policies.
• Monitor suspicious email activity and coordinate with cybersecurity/SOC teams during phishing or spoofing incidents.
• Ensure secure email configurations including certificates and encryption settings.
• Monitor mailbox database growth and storage utilization.
• Identify capacity risks and escalate potential storage or performance concerns.
• Participate in scheduled patching and maintenance windows.

Responsible for providing on-site IT support, ensuring stable network connectivity, basic system administration assistance, and desktop hardware/software support. Acts as the first point of contact for IT-related issues within assigned offices and coordinates with central IT teams for escalations

• Responsibilities
  Provide on-site support for LAN infrastructure including switches, routers, and structured cabling.
• Troubleshoot user-level LAN/WAN connectivity issues.
• Monitor WAN link status and coordinate with telecom providers in case of outages.
• Perform basic switch-level tasks (port activation/deactivation, cable checks) as per central IT instructions.
• Maintain updated site network topology documentation.
• Provide first-level support for Windows-based systems and domain connectivity.
• Assist users with account-related issues strictly in coordination with central IT team.
• Support printer configuration, shared drives access, and network resource connectivity.
• Perform OS installation and system re-imaging as per centrally approved standards.
• Diagnose and resolve hardware and software issues on desktops and laptops.
• Replace basic hardware components such as hard drives (HDD/SSD), RAM modules, power supplies, keyboards, and network interface cards.
• Maintain proper documentation of hardware replacements and asset movement.
• Ensure endpoint systems comply with centrally defined security configurations and policies.
• Maintain incident logs and update ticketing systems as required.
• Role limited to IT infrastructure and end-user computing support.

Pakistan Revenue Automation (Pvt) Ltd is seeking a Senior Network Security Operations Engineer with a minimum of five years of experience in the network security domain. Responsible for in-depth configuration, optimization, and monitoring of Fortinet-based security infrastructure. Ensures security of connectivity, compliance, and enhancement of threat protection capabilities. Supports evaluation of new tools and continuous improvements

• Responsibilities
  Advanced configuration of FortiGate, FortiWeb, FortiEMS, and FortiAuthenticator.
• Manage WAF rules, firewall policies, endpoint and identity configurations.
• Monitor threat activity and logs via OpenSearch, dashboards, and FortiAnalyzer.
• Maintain IPSec VPN tunnels with external agencies; troubleshoot and harden connections.
• Regularly review and improve firewall rules, segmentation, NAT, and access control.
• Conduct patching, OS upgrades, config audits, and performance tuning.
• Evaluate and test new tools, including open-source threat detection platforms.
• Drive continuous improvement in documentation, alerting, automation, and remediation.
• Enforce security policy and ISO 27001 controls across network security domains.
• Close coordination with GRC team to enforce compliance and security policies.
• Coordinate with SOC, app teams, infrastructure, and vendors during investigations.

Pakistan Revenue Automation (Pvt) Ltd is seeking a dedicated Network Security Operations Engineer to join its security team. The successful candidate will lead the monitoring and protection of network infrastructure, executes day-to-day network security operations across firewalls, WAFs, VPNs, and endpoint security. Supports change requests, monitors threats, and works with internal and external teams to ensure policy compliance and secure operations.

• Responsibilities
  Administer firewall and WAF policies across Fortinet security stack.
• Configure and monitor IPSec VPNs, access rules, and security profiles.
• Perform basic rule tuning, endpoint and identity access updates.
• Generate compliance and event reports; log change history and justification.
• Review and improve alert settings, object groups, and automation scripts.
• Participate in internal reviews, audits, and inter-department coordination.

Pakistan Revenue Automation (Pvt) Ltd is seeking a skilled System Administrator with at least 3 years of experience to manage. This position demands hands-on knowledge of Windows Server (MCSA/MCSE) and Linux Server (RHCSA/RHCE) environments, along with experience in VMware VCP and various system monitoring tools. The System Administrator will be responsible for resolving technical issues promptly and supporting infrastructure upgrades and maintenance activities. Flexibility to work extended hours, weekends, or participate in an on-call rotation is essential for timely incident management and system availability.

• Responsibilities
  • Administer Windows/Linux servers, virtualization environments, and
  applications.
  • Configure and manage Active Directory, DNS, DHCP, and related services.
  • Monitor system health, apply patches, and update configurations.
  • Troubleshoot and resolve operational issues, escalating where necessary.
  • Assist with upgrades, migrations, and disaster recovery initiatives.
  • Collaborate with NOC, Development, and Security teams for smooth
  operations.
  • Maintain documentation and system inventories.

• Pakistan Revenue Automation (Pvt) Ltd is seeking a skilled NOC Engineer to join our IT operations team. The ideal candidate possesses 2 to 4 years of experience in network operations centers, data centers, or IT support environments and demonstrates a thorough understanding of networking protocols such as TCP/IP, LAN/WAN, and VPN. The NOC Engineer (Shift Operator) is responsible for continuous monitoring and first-level support of critical IT systems and infrastructure at FBR’s data centers managed by PRAL. The role ensures uninterrupted availability of services by proactively identifying incidents, performing initial troubleshooting, escalating issues as required, and maintaining precise operational logs during assigned shifts. The position requires close coordination with FBR’s Security Operations Center (SOC) and PRAL’s development teams to ensure timely detection, escalation, and resolution of incidents.

Responsibilities
• Monitor servers, storage, networks, applications, and facility systems
using established NOC monitoring tools and dashboards.
• Detect alarms and anomalies, perform initial diagnostics, and resolve
standard incidents as per Standard Operating Procedures (SOPs).
• Escalate unresolved or critical issues to Level-2/Level-3 engineers and
follow the defined escalation matrix.
• Maintain accurate shift logs, incident tickets, and activity records for audit
and reporting purposes.
• Assist in scheduled maintenance, patching, and upgrades under
supervision of senior engineers.
• Support backup operations, monitoring of batch jobs, and other recurring
IT services.
• Participate in disaster recovery (DR) and business continuity (BCP) drills.
• Ensure adherence to security guidelines, operational policies, and
FBR/PRAL compliance standards.
• Provide timely handovers between shifts to maintain seamless 24/7
coverage.
• Work in close coordination with FBR SOC and PRAL development teams
for incident management, security events, and application-related
escalations.

Pakistan Revenue Automation (Pvt) Ltd is seeking a skilled and diligent Electrician with 2 to 4 years of experience to join our team. The ideal candidate possesses comprehensive knowledge of electrical wiring, circuit troubleshooting, and installation of electrical systems. The Electrician will be responsible for the operation, installation, and
maintenance of electrical systems supporting PRAL-managed FBR’s Lahore Data Center. This includes UPS, generators, batteries, electrical panels, cabling, and lighting systems. The role ensures the reliability and safety of electrical infrastructure that powers mission-critical IT systems, while working in a 24×7 shift-based environment.

Responsibilities

• • Operate and maintain UPS systems, batteries, diesel generators, and
  electrical distribution panels.
  • Perform wiring, cabling, and termination for power connections to racks
  and facility equipment.
  • Conduct routine inspections, preventive maintenance, and
  troubleshooting of electrical infrastructure.
  • Assist in fuel management, generator testing, and backup power drills.
  • Support civil works and electrical fit-outs during data center expansions.
  • Participate in fire safety and emergency response drills related to electrical
  systems.
  • Maintain accurate logs and records of maintenance activities and energy
  consumption.
  • Prepare reports using MS Word, Excel, and draw diagrams using Visio or
  similar tools.
  • Coordinate with Infrastructure Engineers, HVAC Specialists, and vendors
  for repairs and upgrades.

• • Responsible for organization-wide threat hunting, threat detection, handling and response
  • Conducts fundamental and applied research in various cyber security domain areas
  • Establishing attack baselines and using threat research results to operationalize findings into security
  analytics and detections
  • Analyzing large data sets, identifying threats, and designing additional detection capabilities
  • Research and advances theories, techniques and approaches to secure computing, cyber resiliency,
  cyber defense and analysis
  • Discover, investigate and track advanced cyber intrusions and document findings
  • Enhance understanding of tools and malware through reverse engineering
  • Produce high-quality, actionable intelligence reporting
  • Communicating technical information to non-technical stakeholders, such as the detection engineering
  roadmap and progress updates
  • Responsible for identifying security inventiveness and standards
  • Perform any other assignment assigned by the supervisor(s)

• • Analyzing and identifying potential security vulnerabilities in an organization's systems and applications
  • Conducting regular security assessments and reviews to identify and mitigate potential security threats
  • Collaborating with other teams to ensure that security is integrated into all aspects of IT infrastructure
  ensuring the security and integrity of an organization's infrastructure, data and systems
  • Review security architecture and recommend controls for the protection of IT Infrastructure
  • Communicating with management and other stakeholders about systems security risks and incidents, as
  well as strategies for mitigating those risks
  • Be the security interface with stakeholders at all levels, from technical engineers to senior management
  • Evaluate and manage infrastructure security exceptions
  • Conduct security assessment for infrastructure requests & changes
  • Staying up to date with latest security technologies & trends to identify new threats and potential solutions
  • Set policy & best security practices for partners and 3rd party integrations
  • Perform security analysis of issues and infrastructure security incidents
  • Managing the daily operation and implementation of the infrastructure security strategic initiatives
  • Cyber reporting: Production of various cyber security reporting (KPIs; KRIs)
  • Coordinate among infrastructure teams to contribute to external stakeholders reporting and requests
  • Perform daily duties such as security analysis, controls audit and assessments
  • Perform infrastructure testing, produce testing documentation and related reports
  • Assist Department Head in managing cyber defense at IT infrastructure level and ensuring that related
  audit findings are timely closed
  • Perform any other assignment assigned by the supervisor(s)

• • Responsible for assisting in managing all Information Security related projects and change requests
  • Participate in improvement of IS PMO office policies and processes
  • Ensure reflection of Information Security requirements in functional specification document for concerned
  projects
  • Update and maintain project / program risks and issue logs
  • Participate in embedding project controls and governance
  • Maintain cross program dependency log
  • Prepare regular status reports for management reporting
  • Maintain MIS of security gaps for which business has agreed to implement corrective measure after
  production rollout of project
  • Perform any other assignment assigned by the supervisor(s)

• • Design and implement Information Security (IS) and Cybersecurity (CS) awareness programs across
  the organization
  • Develop training materials, e-learning modules and communication content for awareness campaigns
  • Conduct regular IS & CS training sessions for employees and stakeholders
  • Ensure training programs align with organization security policies, regulatory requirements and
  international standards
  • Monitor and report compliance with mandatory security training initiatives
  • Develop and track metrics to measure effectiveness of awareness and training programs
  • Prepare periodic reports for senior management on awareness and training progress
  • Collaborate with internal teams to embed security awareness into business processes
  • Provide targeted awareness sessions after security incidents to prevent recurrence
  • Stay updated on emerging cybersecurity threats and best practices for awareness programs
  • Recommend improvements to awareness and training strategies based on feedback and trends
  • Perform any other assignment assigned by the supervisor(s)

• •Lead security assessments and reviews of database architectures, configurations and deployments to ensure compliance with internal policies and regulatory requirements
  •Perform database security risk assessments, identify gaps in access control, encryption, segregation of duties and recommend mitigation strategies
  •Oversee the implementation of database hardening standards, secure configuration baselines and continuous monitoring controls across all environments
  •Conduct due diligence and security baseline reviews for new databases, DB technologies and database-as-a-service platforms, ensuring secure adoption
  •Work closely with DBAs, infrastructure and application teams to enforce secure database operations, including privileged access management, patching and secure backup/restore processes
  •Support security incident response involving database breaches, suspicious access patterns, data exfiltration attempts, or privilege misuse at the DB layer
  •Coordinate with auditors, regulators and compliance bodies for database-security-related reviews and ensure closure of DB audit findings within agreed timelines
  •Provide training, guidance and awareness to DBAs and technical teams on secure database practices, emerging threats and improvements in database security technologies
  •Perform any other assignment as assigned by the supervisor(s)

• •Perform application security assessments including secure code review, application architecture review, vulnerability assessments and penetration testing for web, mobile, and API-based systems.
  •Promote and implement Secure Software Development Life Cycle (SSDLC) practices by embedding security requirements, secure coding standards, and automated security testing into the development process.
  •Conduct security due diligence for new or updated applications, ensuring appropriate application-level controls, authentication, authorization, and secure integration with other systems.
  •Collaborate with development, QA, DevOps and solution architecture teams to guide secure design, mitigate application-layer risks, and remediate discovered vulnerabilities.
  •Monitor application-layer threats, analyze security incidents related to applications, and support cyber-defense operations at the application level.
  •Coordinate with auditors, regulators and internal compliance teams on application-security-related reviews, providing evidence and ensuring timely remediation of findings.
  •Develop and deliver training and awareness sessions for development and product teams related to secure coding, threat modeling and application-layer security practices.
  •Prepare reports, dashboards and risk summaries for management, highlighting application security posture, risk trends and recommended improvements.
  •Perform any other assignment as assigned by the supervisor(s)

• •Responsible for organization-wide incident detection, handling and response for all Information Security incidents
  •Help teams in the implementation of mechanism defined for Information Security incident reporting, handling and response
  •Coordinate with various user functions for handling and providing response on Information Security Incidents
  •Perform root-cause analysis and prepare reports on Information Security incidents
  •Execute scenario-based testing along with SOC monitoring head to validate organizational readiness to handle Information Security incidents
  •Ensure continuous monitoring of IT Infrastructure through automated tools for timely detection and response of Information Security incidents
  •Maintain MIS of Information Security Incidents along with root cause analysis details
  •Responsible for identifying security inventiveness and standards
  •Perform any other assignment as assigned by the supervisor(s)

• •Develop and provide guidance for implementing network and infrastructure security programs for the organization, such as but not limited to Access Management, Privileged Access Management, Secure Build, Network Access controls (NAC/AAA), web/email gateway, Data Loss Prevention, Zero Trust Architecture, etc.
  •Provide guidance for the design and development of network and infrastructure security architecture
  •Develop and facilitate implementation of infrastructure security policies, protocols and standards.
  •Supervise review of security architecture and recommend controls for protection of IT Infrastructure.
  •Oversee the management and execution of the infrastructure related security projects.
  •Oversee the evaluation and management of infrastructure security exceptions and ensure timely resolution.
  •Guide and conduct security assessments for infrastructure/ network changes.
  •Oversee security analysis of issues and their reporting.
  •Provide guidance for delivering new security technology approaches and implementing next-generation solutions.
  •Manage the daily operation and implementation for the delivery of infrastructure/ network security strategic plans
  •Manage Cyber reporting: Production of various cyber security reporting (KPIs; KRIs).
  •Assist CISO and IT staff in managing cyber defense at network and infrastructure level.
  •Assist CISO and IS / IT staff in ensuring that related audit findings
• •Perform any other assignment assigned by the supervisor(s)

•Define and manage LAM policies, procedures, and standards in line with organizational and regulatory requirements.
•Oversee the access lifecycle (onboarding, changes, suspension, deactivation) across applications, databases, and systems.
•Ensure Role Based Access Control (RBAC), least privilege, and segregation of duties (SoD) are implemented and enforced.
•Govern privileged/high-risk access with proper approvals, justification, and documentation.
•Coordinate with Applications, Databases, Networks and Operations teams to ensure effective access controls.
•Ensure external user access (B-2-B, B-2-C and third parties) complies with approved mechanisms such as VPN/MFA/IP controls.
•Conduct periodic access reviews/recertifications and ensure remediation of dormant/orphan/unauthorized accounts.
•Ensure timely revocation of access for resigned, transferred, or inactive users.
•Support audits and regulatory requirements; ensure timely closure of access-related observations.
•Handle access-related incidents and drive corrective/preventive actions.
•Provide regular LAM status reporting to management and drive continuous improvement through LAM roadmap initiatives.
•Perform other relevant tasks as assigned by the supervisor(s).

• •Develop, maintain, and continuously improve the organization’s IS, risk and governance mechanism
  •Devise policies, procedures and compliance mechanisms in accordance with International Standards and stay up to date with best market practices
  •Support Chief Information Security Officer in the development of strategic cyber security plans for ensuring regulatory and policy compliance, and provide guidance for the implementation of IS, risk and governance programs across the organization
  •Ensure security & risk reviews and assessments of all new technology initiatives are timely conducted and identify critical areas of improvement along with managing Internal, External & Regulatory Audits
  •Review and process security exception requests in coordination with CISO and relevant stakeholders
  •Coordinate with other groups / departments / functions for development & maintenance and implementation & governance of relevant Policies, Procedures, Frameworks, Guidelines and Baselines
  •Monitor procedures and controls to assure compliance with applicable regulatory requirements and provide periodic status reporting to management/committees
  •Ensure status of IS project, initiatives, programs and compliance activities are presented in committees in compliance with regulatory requirements
  •Perform any other assignment as assigned by the supervisor(s)

The Data Engineer is responsible for developing, maintaining, and optimizing ETL/ELT pipelines to ensure reliable and continuous data availability for operational reporting, analytics, and emerging use cases. The role supports both business-as-usual data flows and new data integrations as platform capabilities expand.

• Key Responsibilities
• Develop and maintain data ingestion and transformation pipelines
• Implement business logic within ETL/ELT workflows
• Integrate structured and unstructured data from diverse sources
• Monitor pipeline performance and resolve data-related issues
• Support data validation, reconciliation, and quality checks
• Collaborate with analytics and AI teams to enable new data use cases
• Maintain documentation of data flows and transformations

The Data Platform Lead is responsible for translating enterprise data architecture into scalable, secure, and production-ready data platform solutions. The role bridges architectural design and engineering execution to ensure reliable, high-performance data capabilities across diverse internal and external data sources.

Key Responsibilities

• Translate architectural designs into working data platform components
• Lead implementation of ingestion, transformation, storage, and semantic layers
• Ensure platform scalability, performance, and security standards are met
• Oversee integration of structured and unstructured data from multiple sources
• Define deployment patterns across development, testing, and production environments
• Enforce engineering standards, CI/CD practices, and release discipline
• Provide technical leadership and mentor engineering teams

The DBA / Data Infrastructure Specialist is responsible for ensuring database performance, availability, security, and reliability across enterprise data environments. The role safeguards business continuity by maintaining stable, high-performing data infrastructure supporting operational reporting, analytics, and platform workloads.

• Key Responsibilities
• Manage database performance tuning, indexing, and optimization
• Ensure high availability, backup, and recovery mechanisms
• Monitor database health, capacity, and resource utilization
• Implement disaster recovery and failover configurations
• Enforce database security, access control, and compliance standards
• Support platform upgrades, migrations, and environment provisioning
• Troubleshoot and resolve database-related incidents

The Senior Data Engineer is responsible for designing and implementing complex data ingestion and transformation pipelines that support enterprise analytics and operational reporting. The role ensures reliable integration of high-volume, high-impact data sources while maintaining performance, scalability, and data quality standards.

• Key Responsibilities
• Design and develop scalable ETL/ELT pipelines across diverse data sources
• Implement complex data transformations and optimization logic
• Lead integration of high-risk or business-critical datasets
• Ensure data accuracy, validation, and quality controls within pipelines
• Troubleshoot and resolve performance bottlenecks
• Support production stability and incident resolution
• Mentor and guide junior data engineers

The Analytics / BI Lead is responsible for owning the enterprise semantic layer, KPI definitions, and certified reporting standards. The role ensures consistency, reliability, and integrity of performance metrics across dashboards and analytics outputs, preventing multiple versions of truth within the organization.

• Key Responsibilities
• Design and manage the enterprise semantic layer and analytical data models
• Define, document, and certify enterprise KPIs and performance metrics
• Ensure consistency of definitions across all dashboards and reports
• Establish standards for dashboard design and reporting governance
• Review and validate analytical outputs before production release
• Collaborate with Data Engineering to align data structures with analytical requirements
• Support senior leadership reporting and performance tracking

The Analytics Engineer is responsible for building and maintaining the enterprise metrics layer and analytical data models that power dashboards, reporting, and advanced analytics. The role ensures reusable, scalable, and performance-optimized analytical structures that accelerate insight delivery across the organization.

• Key Responsibilities
• Design and implement analytical data models aligned with enterprise KPI definitions
• Develop and maintain the metrics layer supporting dashboards and reporting
• Optimize query performance and analytical workloads
• Ensure alignment between data engineering outputs and analytical requirements
• Maintain documentation of metrics, transformations, and business logic
• Support self-service analytics enablement through structured datasets
• Collaborate with BI Developers and Data Analysts to streamline reporting delivery

The Analytics Value Lead is responsible for measuring adoption, impact, and return on investment of analytics and data initiatives across the organization. The role ensures that analytics capabilities translate into tangible operational, financial, and strategic value.

This position serves as a key liaison between the Data Office and business stakeholders, identifying opportunities, understanding organizational needs, and driving value realization from data and analytics investments.

• Key Responsibilities

1. Value Measurement & Impact Tracking

• Define and track adoption metrics for dashboards, reports, and analytical products
• Measure financial, operational, and efficiency impact of analytics initiatives
• Quantify ROI and prepare value realization reports for leadership

2. Stakeholder Engagement

• Engage with stakeholders across functions and levels to understand business challenges
• Identify new analytics opportunities aligned with operational priorities
• Translate business pain points into actionable analytical initiatives

3. Opportunity Development

• Proactively identify high-impact use cases and improvement areas
• Support prioritization of analytics initiatives based on value potential
• Develop business cases for new data and analytics projects

4. Communication & Advocacy

• Present impact reports and value narratives to senior leadership
• Promote adoption of analytics solutions across the organization
• Support external reporting related to data-driven initiatives

The Senior BI Developer is responsible for designing and delivering complex, executive-grade dashboards and analytical reports. The role ensures high-performance, visually intuitive, and reliable reporting solutions that support strategic and operational decision-making.

Key Responsibilities

• Design and develop advanced dashboards and interactive reports
• Translate certified KPIs and analytical models into visualization solutions
• Optimize report performance for large datasets and concurrent users
• Implement drill-down, role-based access, and interactive analytics features
• Ensure dashboard consistency with enterprise reporting standards
• Troubleshoot and resolve performance or visualization issues
• Support leadership reporting and high-impact analytical presentations

The Data Governance Lead is responsible for defining, operationalizing, and enforcing the enterprise data governance framework. The role ensures clear data ownership, accountability, quality standards, and policy adherence across the organization.

This position embeds governance into business processes and delivery workflows to ensure trusted, compliant, and high-quality data that supports operational and strategic decision-making.

Key Responsibilities

• Establish and formalize data ownership and stewardship models with defined roles and escalation paths
• Develop and enforce enterprise data policies covering quality, privacy, security, retention, and usage
• Define data quality rules, thresholds, monitoring mechanisms, and continuous improvement processes
• Implement and govern metadata management, data catalog, and lineage capabilities
• Oversee master and reference data management, including golden sources and change control
• Ensure alignment with regulatory requirements and manage data-related risk and audit obligations
• Embed governance controls into systems, pipelines, and platform processes
• Define and report KPIs related to data quality, compliance, and governance effectiveness

The Data Privacy Specialist is responsible for embedding data-level protection, access control, and privacy safeguards within enterprise data platforms and processes.

Unlike traditional information security roles, this position operates at the data layer, ensuring sensitive data is classified, governed, accessed, and used appropriately across analytics, reporting, and integration environments.

The role ensures that data protection principles are designed into systems, pipelines, and analytical workflows from inception.

Key Responsibilities

• Define and implement data classification standards based on sensitivity and criticality
• Establish and enforce data-level access controls (role-based and attribute-based)
• Implement data masking, encryption, and tokenization strategies where required
• Embed privacy-by-design principles into data models and analytical processes
• Monitor data usage patterns and identify misuse, leakage, or policy violations
• Support privacy impact assessments and regulatory compliance initiatives
• Define and monitor KPIs related to data protection and privacy posture
• Collaborate with IT Security and Risk teams to ensure aligned but non-duplicative controls
• Contribute to audits and data-related risk assurance activities.

The Enterprise / Data Architect is responsible for defining and maintaining the organization’s enterprise and data architecture vision, standards, and target-state designs. The role ensures alignment between business strategy and technology capabilities while guiding scalable, secure, and future-ready architecture decisions across platforms and data initiatives.

This position governs architectural integrity across systems, integrations, analytics, and infrastructure to ensure long-term sustainability and value realization.

• Key Responsibilities
• Define and maintain enterprise and data architecture principles, standards, and blueprints
• Design target-state architectures across enterprise systems, data platforms, integration layers, analytics, and infrastructure
• Govern solution designs to ensure compliance with security, scalability, interoperability, and performance standards
• Oversee data architecture components including platforms, models, integration patterns, and lifecycle management
• Evaluate and recommend technologies and platforms based on enterprise fit, scalability, and long-term value
• Review major solution proposals and ensure alignment with architectural guardrails
• Support modernization initiatives through structured architectural roadmaps

The Master & Reference Data Lead is responsible for defining and governing the operating model for master and reference data across the organization. The role ensures consistent, trusted, and reusable core datasets by establishing golden sources, ownership models, and quality controls that support reliable analytics, reporting, and system integration.

This position plays a foundational role in enabling accurate cross-domain insights and reducing data fragmentation.

Key Responsibilities

• Identify and prioritize critical master and reference data domains
• Establish golden sources, ownership structures, and stewardship accountability
• Define and enforce master and reference data models, standards, and lifecycle processes
• Lead master data quality monitoring, issue resolution, and continuous improvement
• Implement and oversee Master Data Management (MDM) and reference data platforms
• Ensure alignment with data governance, security, privacy, and regulatory standards
• Embed master and reference data controls into business processes and system integrations
• Monitor and report KPIs related to master data quality and consistency